Shipping & Delivery

1. Local Delivery Information

• Free Delivery: All purchases over R1000 qualify for free delivery within South Africa.
• Courier Service: Your package will be shipped with The Courier Guy.

2. Delivery Timeframe

• Major Cities: Delivery typically occurs within 1–3 working days.
• Rural Areas: Delivery may take up to 10 working days.

3. Shipping Days

Please note that "working days" refer to Monday to Friday, excluding public holidays.

4. Delays

If there are any unexpected delays, we will notify you of the revised delivery date.

5. Failed Deliveries or Incorrect Addresses

Please ensure your delivery address is accurate. Failed deliveries due to incorrect addresses may incur a redelivery fee.

6. International Shipping Policy

At this time, we do not offer international shipping.

7. Contact Us

If your package has not arrived within 7 days and you have not heard from us, please reach out to us at online@purepremium.co.za.